All Knowledgebase Articles

Ban Management Updates: What’s New and How It Improves Your Workflow

We’ve made several important improvements to the Ban Management section to make it faster, clearer, and more reliable for your team. These updates focus on reducing approval errors, simplifying incident reporting, and making it easier to manage Do Not Rent (DNR) guests at scale. Below is an overview of what’s changed. You can watch the…

Opera Cloud ID Scanning Guide

https://youtu.be/-QmQIVU3DNQ Initiating Scanning In Opera Cloud To begin the scanning process, first, open Opera Cloud. When checking in a guest, go to the Guest Details section. Note: IDfill has a handy feature where it remembers its last position. If you have a preferred area on your screen for the popup, simply move it there and…

AutoClerk ID Scanning Guide

Scanning Process Initiating Scanning In AutoClerk To begin the scanning process, first, open WebRezPro. When checking in a guest, go to the Guest Info section. Note: IDfill has a handy feature where it remembers its last position. If you have a preferred area on your screen for the popup, simply move it there and IDfill…

WebRezPro ID Scanning Guide

Scanning Process Initiating Scanning In WebRezPro To begin the scanning process, first, open WebRezPro. When checking in a guest, go to the Guest Info section. Note: IDfill has a handy feature where it remembers its last position. If you have a preferred area on your screen for the popup, simply move it there and IDfill…

Guest Ban Driver v4.4.0

We’ve released a major update to the Guest Ban PC Driver (v4.4.0). In this demo, we walk through how to run the update and what’s new, including the new Add Guest (Manual Entry) workflow for IDs that can’t be scanned. What’s covered in this video: ⚠️ Important: After installing, if the popup doesn’t appear after…

Jonas Chourm ID Scanning Guide

Scanning Process Initiating Scanning In Jonas Chorum To begin the scanning process, first, open Jonas Chorum. When checking in a guest, go to the Guest Details section. Note: IDfill has a handy feature where it remembers its last position. If you have a preferred area on your screen for the popup, simply move it there…