How to View and Unlock Locked Accounts in MyGuestBan
If a user account becomes locked due to multiple failed login attempts, you can quickly unlock it from the administration section. Follow these steps to view and unlock locked accounts.
Step 1: Access the User Management Section
- Log in to MyGuestBan: Go to myguestban.com and log in with your administrator credentials.
- Navigate to the Users Page: Go to the Administration tab and select Users. This will display the list of all user accounts.
Step 2: Filter for Locked Accounts
- Filter Locked Accounts:
- Check the box labeled Only Locked Users.
- Click Search or Refresh to view only the accounts that are currently locked.
Step 3: Unlock the Account
- Select the User:
- Find the user you wish to unlock from the filtered list.
- Click Actions next to the user’s name and select Unlock.
- Confirmation:
- Once unlocked, the user will be able to log in with their existing credentials.