We’ve released a major update to the Guest Ban PC Driver (v4.4.0). In this demo, we walk through how to run the update and what’s new, including the new Add Guest (Manual Entry) workflow for IDs that can’t be scanned.
What’s covered in this video:
- How to check for updates from the green Guest Ban tray icon
- Confirming you’re on Driver Version 4.4.0
- New Remote Support button for faster help
- New Add Guest (Manual Entry) feature for:
- Paper IDs
- Passport or international IDs
- Damaged IDs
- IDs with no readable barcode
- How the ban/criminal checks run after manual entry
- How the PMS fill workflow works (including a note for Choice Advantage users)
⚠️ Important: After installing, if the popup doesn’t appear after scanning, reboot the PC and try again.
📩 Need help? Contact support: support@guestban.com