Create a New User Account

  2. My Account
  3. Create a New User Account

How to Create a New User Account in MyGuestBan

Adding a new user to MyGuestBan is straightforward. Follow the steps below to set up a user account with customized roles and access to properties.

Step 1: Access the User Management Section

  1. Login to MyGuestBan: Go to myguestban.com and log in.
  2. Navigate to the Users Page: Go to the Administration tab and select Users. Here you will see a list of all current user accounts.

Step 2: Create a New User

  1. Click “Create New User”: This button will open a form to enter the new user’s information.
  2. Enter User Details:
    • First Name
    • Last Name
    • Email Address: Ensure the email address hasn’t been used in MyGuestBan previously.
    • Username: Similarly, each username must be unique within MyGuestBan.

Step 3: Configure Account Settings

  1. Set Password Options:
    • Set Random Password: Choose this option to generate a random password automatically. Alternatively, you may set a custom password.
    • Should Change Password On Next Login: Check this box to prompt the user to change their password on their first login. Uncheck if you prefer the password to remain unchanged.
    • Send Activation Email: If checked, the user will receive an email with their username and password. Remind them to check their spam folder if they don’t see it.
    • Active: Toggle this to make the account active. If unchecked, the user will not be able to log in.
    • Lockout Enabled: This option will lock the account after several failed login attempts. Best practice is to keep this enabled for security.

Step 4: Assign User Roles

  1. Select the Roles Tab: Here, you can assign the appropriate role to the new user based on their responsibilities.
    • Admin
    • Front Desk
    • Front Desk Manager
    • Property GM

Step 5: Assign Property Access

  1. Select the Properties Tab:
    • Single Property Assignment: Select one property if the user only needs access to a specific location.
    • Multiple Property Assignment: Check Allow Multiple Properties to grant the user access to more than one property. Click Add next to each property you want to include for this user.
    • This option is especially useful for users like Front Desk Managers or GMs who oversee multiple locations.

Step 6: Save the New User Account

Once all details are filled in and verified, click Save to create the user account. The new user will now appear in the user list, and they will be able to log in based on the permissions and access levels you’ve assigned.

My Account
December 29, 2024