How to Update IDfill and Install the Guest Ban Monitor
In this guide, we’ll walk you through updating IDfill and installing the new Guest Ban Monitor, an essential tool that ensures your scanner driver stays active. The Guest Ban Monitor automatically restarts the driver if it becomes unresponsive or is accidentally closed, allowing for a smoother ID scanning experience. Video Tutorial: We’ve provided a detailed…
Enabling Local Alerts in MyGuestBan
How to enable Local Alerts for your hotel property in MyGuestBan. This feature allows your front desk team to receive notifications when a guest checking in is from a specific local area, helping your staff stay informed and enhance hotel security. With Local Alerts, you can set a custom radius around your hotel’s location, notifying…
How to Enable Guest Risk Score
How to Enable Guest Risk Score in MyGuestBan In this quick tutorial, we’ll guide you through the steps to enable the Guest Risk Score feature for your hotel property. The Guest Risk Score is a powerful tool designed to help assess potential risks associated with incoming guests, giving your team valuable insights to proactively manage…
How To Flag A Guest
Our Flag a Guest feature lets you mark guests who need special attention, and even filter your guest list to see all flagged guests at once. Why Flag a Guest? Consider flagging a guest if they: Step-by-Step Guide Tips and Best Practices Conclusion The Flag a Guest feature makes it simple to track guests who…