Getting Started

Articles to get you up and running, quick and easy.

Accessing your My Guest Ban Dashboard

Accessing Your My Guest Ban Dashboard – How to Login (With Tenant Switch) Step-by-Step Guide to Login: Common Issues and Troubleshooting: 1. Incorrect Hotel Tenant Selected: 2. Incorrect Username or Password: 3. Account Locked After Multiple Failed Login Attempts:

How to Reset Your Password

How to Reset Your Password on My Guest Ban – Forgot Your Password If you’ve forgotten your password for My Guest Ban, don’t worry! You can easily reset it by following the steps below. Just make sure your hotel’s tenant account is selected before starting the process. Step-by-Step Guide to Reset Your Password:

How to Scan an ID

How to Scan an ID in My Guest Ban: Double-Sided and Single-Sided Scanning In My Guest Ban, scanning guest IDs can be done in two modes: Double-Sided and Single-Sided. This guide will take you through both processes to ensure accurate ID scanning and seamless transfer of guest information to your Property Management System (PMS) using…