After locating a guest record, you may want to view their ID scan and other details. Follow these steps to access, view, and print the guest’s information.
Step 1: Locate the Guest Record
- Search for the Guest: Use the search bar or advanced filters on the Guests page to find the specific guest you want to view.
- Click on Actions: Next to the guest’s name, click Actions and select View. This will open the guest details page.
Step 2: View Guest Details
On the guest details page, you’ll see the guest’s ID images and comprehensive information, including:
- Check-in Date and Time: E.g., 10/17/2024, 1:33 PM
- Confirmation Number
- Room Number
- Identification Number:
- First Name, Middle Name, Last Name
- Address, City, State, Zip Code, Country
- Date of Birth:
- Expiration Date:
- Gender
Step 3: View and Print the Details
- Locate the View PDF Button: At the bottom of the guest details page, find the View PDF button next to the Close button.
- Note: If you don’t see the View PDF button, this indicates that you do not have the necessary permissions to view and print the guest’s ID.
- Generate the PDF: Click View PDF to generate a detailed report.
- Time to Generate: The PDF report may take between 30 seconds to a minute to load fully, depending on your connection.
- Print or Download the PDF:
- Once the PDF is generated, it will open in your browser’s PDF viewer.
- At the top right of the PDF viewer, you will see options to Print or Download the file for saving on your PC.
With this feature, you can securely access, view, and print essential guest details, making it easy to retain records when needed.